Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: November 24, 2025

Real1Connect ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect edited

1.1 Personal Information edited

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and contact details Test
  • Professional information (broker license, RERA registration, company details)
  • Identity verification documents (PAN card, Aadhaar, business registration)
  • Bank account details for commission payments
  • Profile information and preferences

1.2 Usage Information

We automatically collect certain information when you use our platform:

  • Device information (IP address, browser type, operating system)
  • Usage data (pages visited, features used, time spent)
  • Location data (with your permission)
  • Cookies and similar tracking technologies

1.3 Property and Transaction Information

Information related to your real estate activities:

  • Property listings you view, share, or inquire about
  • Lead and client interaction data
  • Transaction history and commission records
  • Communication with clients and developers

2. How We Use Your Information

2.1 Platform Services

We use your information to:

  • Provide and maintain our platform services
  • Process your registration and verify your identity
  • Enable property listings and lead management
  • Process commission payments and transactions
  • Provide customer support and respond to inquiries

2.2 Communication

To communicate with you about:

  • Service updates and new features
  • Property alerts and lead notifications
  • Marketing and promotional materials (with your consent)
  • Important notices and policy changes

2.3 Improvement and Analytics

To improve our services:

  • Analyze usage patterns and user behavior
  • Develop new features and services
  • Conduct research and analytics
  • Ensure platform security and prevent fraud

3. Information Sharing and Disclosure

3.1 With Your Consent

We share your information when you explicitly consent, such as:

  • Sharing your contact details with property developers
  • Displaying your profile to potential clients
  • Publishing testimonials or success stories

3.2 Service Providers

We may share information with third-party service providers who assist us:

  • Payment processing and banking services
  • Cloud hosting and data storage
  • Email and SMS communication services
  • Analytics and marketing tools

3.3 Legal Requirements

We may disclose information when required by law:

  • Compliance with legal obligations and court orders
  • Protection of our rights and property
  • Prevention of fraud or illegal activities
  • Response to government requests

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

    4. Data Security

    We implement appropriate technical and organizational measures to protect your personal information:

    • Encryption of data in transit and at rest
    • Secure server infrastructure and regular security audits
    • Access controls and authentication mechanisms
    • Regular security training for our team
    • Incident response and breach notification procedures

    However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

      5. Your Rights and Choices

      5.1 Access and Correction

      You have the right to:

      • Access your personal information
      • Correct inaccurate or incomplete data
      • Request a copy of your data
      • Update your profile and preferences

      5.2 Data Deletion

      You can request deletion of your account and personal information, subject to:

      • Legal obligations to retain certain data
      • Pending transactions or disputes
      • Legitimate business purposes

      5.3 Marketing Communications

      You can opt-out of marketing communications at any time:

      • Unsubscribe links in emails
      • Account settings and preferences
      • Contact our support team

      5.4 Cookies and Tracking

      You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

        6. Data Retention

        We retain your personal information for as long as necessary to:

        • Provide our services and maintain your account
        • Comply with legal, tax, and accounting obligations
        • Resolve disputes and enforce our agreements
        • Maintain business records and analytics

        When information is no longer needed, we securely delete or anonymize it.

          7. Children's Privacy

          Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

            8. International Data Transfers

            Your information may be transferred to and processed in countries other than India. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

              9. Third-Party Links

              Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

                10. Changes to This Privacy Policy

                We may update this Privacy Policy from time to time. We will notify you of significant changes by:

                • Posting the updated policy on our website
                • Sending email notifications to registered users
                • Displaying prominent notices on the platform

                Your continued use of our services after changes constitutes acceptance of the updated policy.

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                  Contact Us

                  If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

                  Email: privacy@real1connect.com

                  Phone: +91 9876543210

                  Address: Business Park, M3M URBANA, 2A, 6th Floor, Tower-B, Sector 67, Gurugram, Haryana 122018